Problem Solving

Organization is the most volatile place where nothing seems to be a cakewalk. Turbulence in the air of an organization is sensed easily. Well, this is not in a negative connotation – Organization does have positive vibes. This positive vibe is not sprinkled from somewhere; it is from the turbulence itself which has the potential to infest positivity. This is in reference to the opportunities which organization provides to their people. Now the basic questions arise. What is an opportunity for someone? Who gives an opportunity? From where it does originates?

All the answers of above questions lay in a word i.e. Problem. Yes, it is the problem which gives you the direction to unravel hidden opportunities. Now, how can problem leads towards an opportunity? This is answered by the approach used in handling the problem. If you decide to have the takeaways from the problem faced then one can easily find out the opportunities. So again the question is, what is that approach to solve the problem.

Most important step in problem solving is identifying of the problem because unless we know a problem exists we cannot convert it into an opportunity. 

2) Decision Making:

             Decision making is one of the difficult tasks for finding solution to the problem. Every decision making process produces a final choice. 

Decision making is normally achieved in 2 steps

Individual Decision making is independent of the group. Decision is made by single person based on his conviction. So it is extremely fast and simple. However the fundamental problem with Individual decision making is the rationale followed while making the decisions. So it can be dangerous to an organization to rely on a single decision. Usually individual decision making is restricted to board of directors who virtually own the company.

Group Decision making is done during brainstorming session. It is usually a team work where decision made by team is validated by its manager by own conviction.

            
     

3. Build the test idea uses an input from the decision making to build the test idea which is to be used for problem solving. This helps to find out the robustness in the framework developed while solving the problem.

4. Evaluate the result – It is done to find out the efficiency of the approach followed in solving the problem. If the solution obtained has hit the nail at right place then we can carry forward this approach in solving other cases.

 

 This is the layout if followed while solving the problem will help in finding out the solutions.